ITech Insights

What do you do?

Terry RossiPeople often ask me, “What do you do?”.   It’s a tough question, we do so much for our clients, so if I’m not in the mood for talking I say, “I’m in computer support”, or “I’m in computers”.    That really doesn’t tell the whole story.    I’m really in the problem-solving business.   We solve problems for our clients.

People come to us with problems, often big ones.   They might have a business problem that they think they can solve with technology, or they might be what we call “ass on fire”.   This is when something catastrophic just happened in their business.   Ransomware,  a Virus, A server that just crashed or a demand for regulation or compliance that a customer or government just imposed on them.  

Either way we are in the problem-solving business.

How we help is always different, but it usually follows a similar pattern.   We usually start with a meeting where a business consultant and a technical person from our company will meet with a business to uncover the root problem or problem(s) they are experiencing.  Sometimes it is a lack of talent in their internal IT workforce and they need outside help just to run their business,   sometimes it is because their current outsourced managed IT provider is not living up to the expectations they set in the sales visit but almost always it is that they want to do better and get more value out of their technology investment.

If you are feeling stress in your company because computers and technology are changing so fast you are having a problem keeping up with it, they maybe working with an outsourced managed service provider or MSP might be the answer for you.  An MSP has dedicated technology professionals to take IT off your plate and allow you to run and grow your business.    A great MSP will provide you with a fixed fee price the service and you will have a solution for everything from helpdesk to strategic CIO type advice.   They will also include software and tools so that they can protect your computers from bad actors and cybercriminals and be able to update and repair your computer remotely when you are not using them.

A great MSP is in the problem-solving business.

If you’re moving into a new product or service, a great MSP will help you use technology to produce and deliver your product in the most cost-effective way.  If you are a manufacturer, they will work with you to line up vendors, and plan production lines so that everything comes together without a hitch.   Things line tradesmen, electrical, and wiring, hardware like computers, switches and routers, and services like server builds and cyber-security protection will all be coordinated with the help of a great MSP.

We want to prove to you that we are a great MSP,  meet with us and lets see if it’s a fit.   We have room to on-board two more clients before the end of the year so if you have a need now I encourage you to reach out to us ASAP and get on the schedule.    If you meet with us before the end of the year we will include a no-cost network assessment and a dark web scan to see if your companies credentials are available to cyber-criminals.

People often ask me, “What do you do?”.   It’s a tough question, we do so much for our clients, so if I’m not in the mood for talking I say, “I’m in computer support”, or “I’m in computers”.    That really doesn’t tell the whole story.    I’m really in the problem-solving business.   We solve problems for our clients.

People come to us with problems, often big ones.   They might have a business problem that they think they can solve with technology, or they might be what we call “ass on fire”.   This is when something catastrophic just happened in their business.   Ransomware,  a Virus, A server that just crashed or a demand for regulation or compliance that a customer or government just imposed on them.  

Either way we are in the problem-solving business.

How we help is always different, but it usually follows a similar pattern.   We usually start with a meeting where a business consultant and a technical person from our company will meet with a business to uncover the root problem or problem(s) they are experiencing.  Sometimes it is a lack of talent in their internal IT workforce and they need outside help just to run their business,   sometimes it is because their current outsourced managed IT provider is not living up to the expectations they set in the sales visit but almost always it is that they want to do better and get more value out of their technology investment.

If you are feeling stress in your company because computers and technology are changing so fast you are having a problem keeping up with it, they maybe working with an outsourced managed service provider or MSP might be the answer for you.  An MSP has dedicated technology professionals to take IT off your plate and allow you to run and grow your business.    A great MSP will provide you with a fixed fee price the service and you will have a solution for everything from helpdesk to strategic CIO type advice.   They will also include software and tools so that they can protect your computers from bad actors and cyber-criminals and be able to update and repair your computer remotely when you are not using them.

A great MSP is in the problem-solving business.

If you’re moving into a new product or service, a great MSP will help you use technology to produce and deliver your product in the most cost-effective way.  If you are a manufacturer, they will work with you to line up vendors, and plan production lines so that everything comes together without a hitch.   Things line tradesmen, electrical, and wiring, hardware like computers, switches and routers, and services like server builds and cyber-security protection will all be coordinated with the help of a great MSP.

We want to prove to you that we are a great MSP,  meet with us and lets see if it’s a fit.   We have room to on-board two more clients before the end of the year so if you have a need now I encourage you to reach out to us ASAP and get on the schedule.   

If you meet with us before the end of the year we will include a no-cost network assessment and a dark web scan to see if your companies credentials are available to cyber-criminals.

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